HP Telephone Support
During the warranty period, you may obtain assistance from the HP
Customer Care Center.
Before calling, please fill in the following information to be ready to help
your Customer Care Center representative:
What is the serial number of your printer (check
the back of your printer)?
What model printer do you have?
What is the brand and model of your computer?
What is the version of printer software you are
using (open the printer driver
Properties
, click the
Preference
tab, and then click
About
).
What driver did you select?
Run the Toolbox software utility and select
“Display system information”.
Have this information ready when you call the support lines.
The HP Customer Care Center can be reached at any of the following
numbers:
For customers in US:
During Warranty: 208 323 2551 Monday through Friday 6 am to 6 PM
(MST)
Post Warranty: 900 555 1500 (In Canada: 877 621 4722) ($2.50 per
minute; maximum $25.00) or 800 999 1148 (charged to Visa or Master
Card; $25.00 per call) Monday through Friday 7 AM to 6 PM (MST)
For customers outside US:
Africa/Middle East +41 22/780 71 11
Argentina 541 778 8380
Australia 613 8877 8000
Austria 0660 6386
Belgium (Dutch) 02 6268806
Belgium (French) 02 6268807
Brazil 55 011 829 6612
Canada 905 206 4663
Chile 800 360999
China 86 10 6505 3888
Czech Republic 42 (2) 471 7327
Denmark 3929 4099
Finland 0203 47 288
France 01 43 62 34 34
Germany 0180 52 58 143
Greece 01 68 96 4 11
Hong Kong 800 96 7729
Hungary 36 (1) 252 4505
India 9111 682 6035
Indonesia 21 350 3408
29
29
29
29
Ireland 01 662 5525
Italy 02 264 10350
Korea 822 3270 0700
Malaysia 03 295 2566
Mexico D.F. 01 800 472 6684,
Mexico City 258 9922
New Zealand 09 356 6640
Norway 22 11 6299
Philippines 2 867 3551
Poland 022 37 5065, 48 22 37 5065
Portugal 01 441 7 199
Russia 7095 923 50 01
Singapore 272 5300
Spain 902 321 123
Sweden 08 619 2170
Switzerland 0848 80 11 11
Taiwan 886-2-27170055
Thailand 02 661 4011
The Netherlands 020 606 8751
Turkey 90 1 224 59 25
United Kingdom 0171 512 5202
Vietnam 8 823 4530
Venezuela 800 47 888
Caracas 207 8488